GLANtech SOLAR Ltd | Company No. 16726028 | Registered in England and Wales
Registered Address: Unit 6, Hill Farm, Kirby Bedon, Norwich, Norfolk, NR14 7DU
Email: info@glantechsolar.co.uk
Telephone: 0333 049 6017
Last updated: June 2026
1. Who We Are
GLANtech SOLAR Ltd is a renewable energy company registered in England and Wales. We are the data controller responsible for your personal information collected through this website and in the course of providing our services.
If you have any questions about how we use your personal data, please contact us at info@glantechsolar.co.uk.
2. What Information We Collect
We may collect the following personal information from you:
Information you provide directly:
Your name, email address, telephone number and property address
Details about your property and energy usage submitted via our contact or quote request forms
Information submitted through the OpenSolar savings calculator or lead capture widget
Any other information you choose to provide when contacting us
Information collected automatically:
Your IP address, browser type and version, operating system and device type
Pages you visit on our website, time spent on pages and referring website
General location data based on your IP address
3. How We Use Your Information
We use your personal information for the following purposes:
To respond to your enquiries and provide quotes:
When you submit a contact form or use our savings calculator, we use your information to respond to your enquiry and, where relevant, to generate a solar installation quote for your property. This is necessary for the performance of a contract or to take steps at your request prior to entering a contract.
To deliver our services:
Where you become a customer, we use your information to manage your installation, process payments, register your installation with relevant bodies such as HIES, and fulfil our obligations under your contract with us.
To improve our website:
We use Google Site Kit, which includes Google Analytics, to understand how visitors use our website. This helps us improve the content and performance of our site. This processing is based on our legitimate interests in running an effective business website.
To comply with legal obligations:
We may use and retain your information where we are required to do so by law, including for tax, accounting and regulatory purposes.
4. Who We Share Your Information With
We do not sell your personal data to third parties. We may share your information in the following limited circumstances:
Service providers: We work with trusted third party platforms to operate our website and services, including OpenSolar for our savings calculator and quote generation tool, and our web hosting provider. These providers only process your data on our behalf and in accordance with our instructions.
Regulatory bodies: We may share information with HIES, the Microgeneration Certification Scheme (MCS) or other regulatory bodies as required to register your installation or comply with our legal obligations.
Legal requirements: We may disclose your information where required to do so by law, court order or in response to a request from a regulatory authority.
We will never share your personal data with third parties for their own marketing purposes.
5. How Long We Keep Your Information
We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements.
As a general guide:
Enquiry and quote data: up to 2 years from the date of enquiry
Customer and installation records: up to 7 years from completion of your installation, in line with our legal and warranty obligations
Website analytics data: in accordance with Google Analytics retention settings, typically 26 months
6. Your Rights
Under UK data protection law, you have the following rights in relation to your personal data:
The right to access: You can request a copy of the personal data we hold about you.
The right to rectification: You can ask us to correct any inaccurate or incomplete information.
The right to erasure: You can ask us to delete your personal data where there is no longer a lawful reason for us to hold it.
The right to restrict processing: You can ask us to restrict how we use your data in certain circumstances.
The right to object: You can object to our processing of your data where we are relying on legitimate interests as our lawful basis.
The right to data portability: You can request that we transfer your data to you or a third party in a structured, commonly used format.
To exercise any of these rights, please contact us at info@glantechsolar.co.uk. We will respond to your request within 30 days.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website is hosted on a secure server and all data is transmitted using SSL encryption.
Despite these measures, no method of transmission over the internet is completely secure. If you believe your data has been compromised, please contact us immediately at info@glantechsolar.co.uk.
8. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal data to them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: info@glantechsolar.co.uk
Telephone: 0333 049 6017
Post: GLANtech SOLAR Ltd, Unit 6, Hill Farm, Kirby Bedon, Norwich, Norfolk, NR14 7DU
